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Updated Thursday, May 6, 2021

Adventure Out Safely


COVID-19 Response Plan

Outdoor Adventures No. 1 priority remains the safety of our members and staff. These standards have been developed to minimize risk and enhance safety for our guests and staff. We appreciate your support and cooperation so we can all enjoy camping!

Cleanliness

  • We will continue sanitation measures such as increased cleaning of frequently touched surfaces and bathhouses. 
  • We will provide hand sanitizer in various locations throughout the resorts (to the extent that supplies are available). 
  • CDC-issued signage has been posted throughout the resort, reminding guests and staff of proper hygiene and social distancing guidelines.
  • While we will continue thorough cleaning at our facilities and have adapted some of our processes, please be prepared to bring your own face covering, sanitizing wipes, hand sanitizer and disposable gloves, as you are able.

 

Making Plans 

  • Bring a face covering to wear whenever you enter an indoor space at our resorts or during your travels. It is required by the Michigan Department of Health and Human Services (MDHHS).
  • If you are feeling ill and have symptoms of COVID-19 (cough, fever, shortness of breath), please stay home and let us know that your reservation needs to be canceled as soon as you are able.
  • To make a reservation, change an existing reservation or cancel a reservation, please use our online reservation forms under “RESERVATIONS” in the main menu, or call us at 989-671-1125.
  • Our cancellation policy is in effect. Scroll to the bottom of the page to see the policy. If you cancel because of an illness, please send a doctor’s note to wecare@outdooradventuresinc.com and we will waive the fee. 

 

Arrival

  • Please only send 1 person from your party to check-in at the store.
    • It is required to wear a face covering when you enter the store and please social distance at all times.

Amenities Available

The following amenities are available and follow the most recent MDHHS mandate:

  • Camp Stores – You must wear a face covering when you enter.
  • Bathhouses – You must wear a face covering when you enter.
  • Cabin rentals
    • While each unit will be disinfected and thoroughly cleaned between stays, guests are encouraged to bring their own cleaning supplies to the extent they feel necessary.
  • Indoor pools (30% capacity)
    • Indoor gatherings are limited to no more than 15 persons from no more than 3 households.
    • Lake Shore Dome poolhouse: Max capacity=48 people, Beaver Creek indoor pool: Max capacity=30 people, Saginaw Bay indoor pool=Max capacity 18 people
    • Face coverings must be worn on the pool deck and you must social distance. You do not need to wear a face covering while in the pool.
  • Hot Tubs
    • Only 2-4 people are allowed in at one time so that proper social distancing can occur unless everyone is from the same party or household.
  • Beaches 
  • Fitness Centers
    • Max capacity of 30%.
    • It is mandated that face coverings must be worn at all times while using the facility. You must also social distance and maintain at least 6 feet apart from others.
    • We will have paper towel and cleaning solution available so the equipment can be wiped down after use.
  • Clubhouse and Adult Lounges
    • Indoor gatherings are limited to no more than 25 persons.
    • Please wear a face covering and social distance at all times.
  • Playgrounds
    • Use at your own risk as they are not sanitized between use.
    • Children 2 years and older are strongly encouraged to wear a face covering per current state mandates when they are unable to properly maintain 6 feet of distance from others who are not in their household.
  • Day use for members and guests
  • Golf cart rentals
  • Laundry facilities
    • You must wear a face covering when you enter.
  • Fishing ponds
  • RV storage
  • Outdoor pavilions
  • Horseshoe pits/basketball/volleyball/tennis courts
  • Dog parks (where applicable)
  • Nature trails
  • Putt Putt golf
    • Putters and balls will be sanitized between use.
    • You must social distance on the course and give families space to finish the hole in front of you.
  • Watercraft rentals
    • Lifevests, oars, boats, etc. will be sanitized between use.
  • Please check with the Store at your Resort to see what activities may be available during your stay.

 

Departure

  • Guests will be asked to clean up after themselves in both campsites and rentals to be considerate of the guests arriving after them. Please do not leave trash in your fire ring.

 

Thank you for taking the time to read and understand our new procedures and safety protocols. If you see anything at the resorts that needs attention, please let one of our resort staff know or email us at wecare@outdooradenturesinc.com. We look forward to welcoming you back to help you continue making memories to cherish forever.

 

CANCELLATION POLICY:

Campsites:

-Cancel or change 7 days or more prior to arrival date = No fee

-Cancel or change 4-6 days prior to arrival date = $25 fee

-Cancel or change 3 or less days prior to arrival date = $50 fee

-No show = $50 fee

Campsites (holiday weekends only):

-Cancel or change 7 days or more prior to arrival date = No fee

-Cancel or change 4-6 days prior to arrival date = $50 fee

-Cancel or change 3 or less days prior to arrival date = $100 fee

-No show = $100 fee

Rentals:

-Cancel or change more than 2 weeks prior to arrival date = No fee

-Cancel or change 4-13 days prior to arrival date = Fee of 1 night rental cost

-Cancel or change 3 days or less prior to arrival date = Fee of 2 nights rental cost

-No show = Fee of 2 nights rental cost

Please note that any cancellation fees that apply will be automatically billed to your account. If you are on auto-pay, the amount will automatically be deducted the following business day.

Current COVID-19 Operations Plan - Outdoor Adventures Resorts
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